Booking Terms & Conditions

1. Nature of Our Services

Skies Global Travel LLC provides travel booking services as an agent and intermediary. We arrange travel services on your behalf with third-party suppliers including airlines, hotels, transfer companies, tour operators, and activity providers ("Suppliers"). We do not own, operate, or control these Suppliers and are not responsible for the delivery of the travel services themselves.

2. Supplier Rules and Conditions

When you make a booking through Skies Global Travel, you agree to be bound by the terms and conditions of the relevant Supplier(s) in addition to these Booking Terms. Supplier-specific rules may include:

• Cancellation and amendment conditions and fees;
• Baggage allowances, restrictions, and excess baggage fees;
• Check-in requirements and deadlines;
• Seat selection, meal, and special assistance policies;
• Hotel check-in and check-out times and policies;
• Tour and activity participation requirements;
• Transfer pick-up and waiting time policies.

Where Supplier conditions are available at the time of booking, they will be presented to you before you confirm. It is your responsibility to read and understand these conditions before completing your booking.

3. Booking Confirmation

A booking is only confirmed when all of the following conditions are met:

• You have provided accurate and complete passenger and contact information;
• Payment has been successfully processed and verified;
• Availability and confirmation has been received from the applicable Supplier(s).

Submission of a booking request or payment does not guarantee confirmation. We will notify you of your confirmed booking reference once all conditions are satisfied.

4. Accuracy of Information

You are responsible for ensuring that all passenger names, dates of birth, passport details, and other information provided at the time of booking are accurate and match the relevant travel documents. Errors in passenger information may result in additional fees, denied boarding, or inability to travel. Skies Global Travel accepts no liability for costs arising from inaccurate information provided by you.

5. Travel Documents and Visas

It is your sole responsibility to obtain and hold all required travel documents, including valid passports, visas, entry permits, and any required health documentation, for all destinations on your itinerary. Entry requirements vary by destination and nationality and are subject to change. We recommend checking requirements with the relevant embassies or consulates and official government sources before travel.

6. Changes by Suppliers

Suppliers may occasionally make changes to confirmed bookings due to operational requirements, schedule changes, or circumstances beyond their control. Where we are notified of a material change, we will inform you as soon as reasonably practicable. Your options in such circumstances will depend on the Supplier's applicable conditions.

7. Cancellations and Refunds

Please refer to our Refund & Cancellation Policy for full details of how cancellations and refunds are handled.

8. Special Requests

Special requests (such as dietary requirements, accessibility needs, or room preferences) will be communicated to the relevant Supplier on your behalf. However, we cannot guarantee that special requests will be fulfilled, as they are subject to Supplier availability and policies.

9. Travel Insurance

We strongly recommend that all travellers purchase comprehensive travel insurance before departure. Skies Global Travel does not provide travel insurance.

10. Contact

For booking enquiries, please contact us at [email protected] or call +1 (862) 440-5430.